Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to stores@domain.com

Questions

With the exception of very large overnight pallet deliveries, all of Henry Cowl’s nets are forwarded using the various next day courier services which guarantees next day delivery by 5.00 pm, within mainland UK, but excluding Scottish Highlands.

Delivery costs vary depending on the item, please refer to the delivery information on the product page.

For timed deliveries and deliveries to the Scottish Highlands or outside the UK, there will be an extra charge. Please ask us to give you a price for your exact location or delivery point.

By using the contact details shown in the Contact Us section, we will be happy to accept your order over the phone or via e-mail. We can accept card payment over the telephone. Expect custom made goods in 3-5 working days.

Yes we do, please have a look at our advice notes on our fruit cage assembly.

No, we do not provide any warranty or guarantees with our fruit cages, this is because if our instructions are not followed correctly the nets can be damaged.

If plan to have your cage on a slope, give us a call so we can adjust it suitable to the drop.

Our fruit cages can be secured by making a hole in the ground and burying the upright bars as necessary, see our fruit cage assembly instructions for further details.

We provide cable ties, inserts, handwheels, and all nuts and bolts with our fruit cages.

We recommend removing the mesh top net during the winter months as snow can bridge the mesh, causing damage to both the frame and the net.

Yes we can provide additional poles, you would also require new netting to go with the new size of your cage.

We can also supply replacement uprights and crossbars if your fruit cage is damage from poor weather conditions.

Unable to find satisfactory answers ? Contact Support

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